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Home > About OCAP
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| The 'OCAP' is an abbreviation of 'Organization
of Consumer Affairs Professionals in business'
in Korea in 1984. The OCAP began its functions
spontaneously to improve the quality of customer
service in Korea by consumers affairs professionals
in business. There are several organizations
such as 'OCAP' around the world. For example,
the Society Of Consumer Affairs Professionals(SOCAP)
was founded in the United States in 1973 and
Association of Consumer Affairs Professionals(ACAP)
was formed in Japan in 1980. |
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We constantly strive to offer valuable lessons
in relation to consumer care.
Our functions are as follows
- Offering useful information to our members
- Activating our communication network
- Protecting our membership's interests
- Preparing to cope with every phase of consumer
care by mutual cooperation with the companies,
the
.. consumers
(organizations) and the administrative organization
- Helping members to succeed in the profession
of consumer care by enhancing the quality
of system
.. toward consumer
in business
Ultimately, the OCAP protects the basic rights
of consumers, promotes appropriate patterns
of consumption and contributes to the sound
development of national economy. |
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